The Company ensures that the quality of its operations, the safety and health of its employees and the protection of the environment remain the predominant factors in all aspects of its operations. In this respect, the Company has established and maintains a process based Safety and Quality Management System (SMS) that is designed to continuously improve the quality of the services offered by the Company.
The Company is committed to conduct all activities for which it is responsible in a safe, efficient and environmentally sound manner that consistently meets Customers’ expectations, while ensuring effective and efficient compliance with prevailing statutory and regulatory requirements.
In order to ensure that operations and quality service objectives can be achieved, the SMS addresses the continuous monitoring of all aspects of the Company’s operations so that potential problems can be readily identified and appropriate corrective actions implemented. The nature of services provided by the Company allows its access to industry best practices and where there is a clear benefit these will be adopted within the Company.
The SMS is based on the belief that preventing problems from occurring is in the best interests of our customers, our quality management, and all of us in the Company.
The Company recognizes the importance of customer satisfaction and will work to exceed customer expectations. Open and ongoing dialog will be maintained with all stakeholders to communicate their expectations and to discuss feedback on performance.
The Quality Policy has the full support of Senior Management and applies to all employees of the Company. It is the policy of the Company to provide services which are always in accordance with its own standards and its customers’ requirements, including legal obligations.
It is mandatory that the Company’s SMS procedures are known, understood, adhered to at all times and reviewed often to ensure the maintenance of the Company’s quality standards.
Chief Executive Officer